Great experience with Good Guy Flooring, but a small issue with the subcontractor that was quickly resolved.
I have been most impressed with the customer service I have received with Good Guy Flooring. These folks KNOW what they are talking about, have been very responsive to my questions and needs. The product quality is excellent and the installation was set quickly to my wishes and to when it was most convenient for us. Check these guys out if you need flooring. Based on my experience, you will not be disappointed.
Joey and Matt are not only wonderful to work with, but provide excellent service and attention to detail.
Got in a snag trying to update what we thought was a basic shower job prior to selling our home, but ended up being “custom” because of such bizarre measurements. Tommy and his team stepped right in to save us and were absolutely fantastic–timely, creative, cost efficient and SKILLED!! We were so pleased with the work, we plan to refer to any of our friends or family in the future that need work done in their home. Thanks so much for a job well done!
Tommy with Good Guy Flooring hooked it up. My wife and I got married in July and while on our honey moon, Tommy and his guys came in and replaced all of our floors. When we got home, we had brand new floors and everything was right where it was supposed to be. Thanks Tommy and Good Guy Flooring!
Best prices around very prompt on answering any questions I had.
They do a great job.
David Anderson gives prompt service! Always shows up when he says he’s going to with our carpet!
Great price, great to work with, and excellent installation. Matt and his team at Good Guy’s are very customer service oriented and their pricing is bar none. This is the second rental property Matt’s done for us and we’ll go back to Good Guy’s for the next one too.
We recently had new carpets installed in our house by Good Guy flooring. Everything went great from start to finish. Joey was very helpful and knowledgeable with helping us decide on a carpet and pricing was very competitive. The crew that installed were professional, hard-working and very nice. Did touchups to the baseboards that were a little dinged and even fixed our pantry door that’s been splitting at the top for couple years making it hard to close. Also told me his mom’s home remedy for a cough cuz he could tell i was sick. Can’t say enough nice things about the crew. Carpet is so soft, feels great and am very happy with how it looks. Highly recommend you guys to others
Best pricing and promotions around!! The selections available are great and customer service is top notch!
As a design consultant who has worked with Good Guy Flooring and Account Manager Joey Sims, I can honestly say that Good Guy Flooring has been essential to the success of all my projects. One of the company’s key values is providing prompt and courteous customer service from the initial in-home assessment to overseeing the installation and the final inspection.The reward of the team’s hard work is the constant stream of client satisfaction.
Joey’s experience and vast knowledge of flooring materials and construction also makes him a creative problem solver. Whether it is an issue of project budgeting, managing insurance claims, evaluating subfloor conditions, or promptly resolving any construction issues, Joey and his team have consistently exceeded my client’s expectations and my own.
Professional , honest, fair. The best experience ever for getting new carpet!
Joey Sims and crew did a fantastic job fixing and then renovating ouraster bath. The crew completed the job on time, left our bathroom very clean at the end of the day, and were professional, courteous, and artists at their trade. Joey was an awesome point of contact and handled all of the issues discovered along the way like the expert and gentleman he is!
Absolutely the best experience we’ve ever had. The team was very professional, hard working, and informative through the entire project. I would HIGHLY recommend GGF.
Look no more, this is the flooring company to deal with…very business-like…detailed estimate and scheduled work date you can count on. Installers stayed in touch as did Good Guys. Great workmanship and they stay on the job. Biggest test was happy wife.
The man running this show and his associates as some of The hardest working, people pleasing people ever! They will always ensure customer satisfaction above all else!
I would recommend them.
Matt & his team double and triple checked my order. He responds quickly and wants to make sure the job is done right. I couldn’t be happier. Getting ready to do the second round of flooring this month!
WE LOVE OUR NEW CARPET!!!! GREAT quality and EXCELLENT customer service!!! Our salesperson did a wonderful job in helping us select our new carpet and we couldn’t be any happier with the installation team!!! They were professional and efficient!! EXCELLENT!!!
Jacob Moon has been a professional project manager for Matt Norths team. We have hired them on multiple commercial projects and they have delivered on each and every one of them. At the end of these commercial projects the last thing we as a general contractor want to worry about is flooring and working with good guy flooring has made it a smooth transition to the finish line with each of our clients. Keep up the good work.
Good Guys Flooring is the best place in DFW to get wood floors, carpet, rugs, tile, and backsplash! Tommy, our representative is the best of the best. He knows his stuff, is professional and has a great personality. “Tommy, Tommy, he’s our man. If he can’t do it, no one can!”
Replaced carpet in my Home for sale- I bought high end because it is a 400k house. They were fast and its a great carpet. Wish I had it in my new house. brad carver
Salesman David Anderson is a total Pro and initially the reason we planned to purchase from Good Guy Flooring. However, once the entire process went flawless from our selection being ordered and received quickly, the installation scheduled immediately, the installers showing up exactly on time or earlier to begin the job and staying late until they were totally finished with cleanup and putting our items back in place, and my wife and I both admitting that the entire experience exceeded our expectations, we had even more reasons to recommend Good Guy Flooring and not only because of David Anderson!
Good quality workmanship, finished the project on time, friendly staffs and reasonable pricing for the top grade carpet I had chosen. Did a good cleaning job after finished the project.
My experience with Good Guys was AMAZING from start to finish! Mark and the entire staff we super easy and a incredible to work with! Not to mention they have the best prices and turn around time! I could not be more pleased and will definitely hire them again! Best service and prices around!
Great! Out of 4 bids obtained, I chose Good Guy Flooring due to reviews I read and their attention to detail on all aspects of the job. Their rep (Bill) came by the house (twice) prior to me accepting the bid with numerous samples and most importantly, full explanations and even suggestions on what to do. He took the time to answer in detail all my questions (I had many). He also visited the house on and off during the project to make sure everything was going smoothly. What was great is that they could do all the flooring in the house …tile, carpet and vinyl planks. Visited their wonderful showroom to complete the project details. Quality of work was very good thanks to project lead guy, Joel. Punch list was very short and punch list items were all taken care of. No push-back on anything. They truly want nothing more than to make the customer happy.
Back splash in kitchen and whole tile flooring in the house. Great guys, would hire them again!
Finally a place where customer service matters! A great place to have a wonderful experience with contractors which is not common! Been mid-remodel for a while, nice to have at least one company we can count on!
The Good Guy Flooring website is very user friendly. The gallery has stunning photos that gave me great ideas for my home!
We are halfway through a renovation that includes new hardwood floors throughout, the kitchen and two bathrooms. I’ve been working with David Anderson and so far, we are on time and on budget. I’ve also been very pleased with the team and an added bonus is that they have kept the work site immaculate. Thanks Good Guy Flooring!
Good Guy’s service was exceptional during a stressful situation. Matt sent field manager Sergio out the same day of the flood. Sergio ripped up the wet floor and positioned fans in various locations to dry the floor out. Matt personally responded to me and my husband multiple times because we had trouble sourcing the bamboo flooring. Initially we were going to buy the floor on our own and just have Good Guys install it. Since that turned out to be impossible, Matt assigned Chris the task to find the five boxes of bamboo floor we needed at the best possible price (this was easier said than done, so thank you Chris!) We were fortunate the flood caused minor damage and Good Guys did everything they could to help us put the floors back together quickly. Thank you!
Realistic in approach and time. Did what they said the would do, on time, on budget. Replacement area looks brand new, and matches the rest of the flooring
Matt is not just a “good guy”, he and his family are good people! Support your local businesses, you won’t regret it, they are awesome!!
Matt and crew did an awesome job on our new home in Aubrey. Thanks to Sergio, Ramiro and Carlos for the quality installation of wood floors, tile, backsplash and carpet. The process was very easy, and scheduled perfectly. They have a nice selection, provided many samples, and helped us decide the best solution. Thanks Good Guys! Job well done.
Professional, trustworthy and easy to work with. Efficient and on time. I had wood laminate flooring installed in a master bedroom and it turned out fabulous. I would definitely use them again. Both the owner and Joey were awesome to work with.
Good Guy Flooring has been doing all of our custom homes for years.
They are ABOVE dependable and the work and the details are executed in a high quality manner. Flooring materials are reasonably priced. They install site finished wood, pre-finished wood, wood look tile, tile, carpet, shower tile and shower pans for us.
There is not a need to look any further. Good Guy will take care of you!!!
David Anderson and Good Guy Flooring does our rehab on our rental properties. Response time is fast and work is completed satisfactorily.
Fantastic..Love Joey! Such a patient and accommodating company. Love our new floors!:)
Joey, Sergio and their team were very efficient. Showed up on time and finished early. The work they did is beautiful and I will be using them again for another project. I would recommend them to anyone looking to have work done.
They helped with our floors that were damaged from a flood. They were able to locate some flooring to match ours and they were very helpful. We really appreciated it!
GREAT company all around, Coby was on time, answered each call, and worked with our busy schedule to get floors installed in a time crunch, with closing on our new house before we could start moving in. Install crew was top notch also, willing to work on Fathers day to get the job done for us, this alone speaks for itself on the type of customer service you receive from Good Guy flooring. Good Guy flooring went above and beyond, EXCEEDING our expectations. Thank you Coby & Cowboy for a job well done. would definitely recommend to anyone looking for quality flooring.
Great work and good people. We were turned on to Good Guy Flooring by our remodeler and couldn’t have been happier with the result. They laid floor in our old house so we could get it ready to sell, and then we used them to pull up old tile and carpet in our new house and lay hardwood and carpet in its place.
Their team stayed late to make sure the job was done as movers were showing up with our stuff at 8am the next morning. It looks great and we get compliments on the quality of the product from our new neighbors. When we redo our bathrooms, they’ll be our first call.
Shout out to Tommy for steering us in the right direction on our flooring selections.
Great work and Pricing , keep up the great Work Joey
I can’t say enough good things about this company! We worked with Joey throughout or flooring journey. He was super informative and very patient. The crew who did the installation were efficient, clean, and fast! I will most definitely be using them for all my flooring needs going forward as well as recommending them to everyone! We are so happy with how they turned out!
All projects were on time & on budget that was given unless of course I made any changes. Could not ask for a better turnkey job!
David Anderson at Good Guy Flooring has gone above and beyond what we were looking for in replacing our flooring. He shows up when he says he will show up and has taken care of us from the start. I would highly recommend David and Good guy flooring.
Top notch service and excellent work. They helped us out in a bind and we could not be more pleased! Thanks!
The owner and Joey Were fantastic to work with. Had wood laminate flooring installed in a master bedroom and everything went smoothly. They are easy to work with and professional. Joey was always on time and very understanding. I will call on them again.
Worked with David Anderson when giving our home a face lift for selling it. Reworked several bathrooms, shower areas, tile, fixtures and new carpet. He did everything he said he was going to do. And he delivered in a reasonable time frame. He was easy to work with. We especially liked that he understood how we wanted to spend the money, and he gave good advice for how to go about it. We would recommend Good Guy Flooring to others interested in doing a similar project.
I had been looking at floors for over a year and a half and could never find a place I was completely satisfied with until I worked with Loren at Good Guy Flooring. He was great to work with and helped me pick the perfect floors for my home. The job was not considered complete till every last detail was perfect. No better place to get your floors!!
Exceptional Customer Service! Can’t wait to work with them!
Good Guy Flooring and the staff who diligently operate this business are among the top professionals I have worked with. Having first hand knowledge of the construction industry I can say what a make or break decision it can be selecting the right team for a job. I have found that the staff at Good Guy Flooring work diligently, timely and hold customer satisfaction as the number one priority. In my opinion, I highly recommend Good Guy Flooring to anyone seeking reliable, quality flooring that won’t break the bank. Further more, Jacob in particular showed exceptional service and willingness to extend his help and expertise. His courteous, personable demeanor and professional conduct was welcomed and appreciated at all time. In all of our interactions Jacob has performed in a superb manner. If you looking to get it done right, ask for Jacob.
Good Guy Flooring has top notch customer service, I have always been thoroughly impressed with the level of attention and organization with all my projects. Highly recommend using Good Guy Flooring for any and all projects of varying budget.
The crew was on time, did a fantastic job and left the place clean as a whistle.
Our experience with Good Guy Flooring is one of professionalism, great knowledge of flooring products and exceptional delivery of service! Want to thank Tommy for going above and beyond to help our family find the perfect flooring!! We are extremely pleased and will definitely let our family and friends know about our great experience!
Installing new floors in my house was a really big deal. I needed to be able to trust who I was working with and know that I wouldn’t be taken advantage of. Joey filled the bill from beginning to end. He listened to what my needs/concerns were and provided options and solutions. He was patient and very personable. The crew that he hired to install the floors was excellent. They moved my furniture, disassembled/reassembled what needed to be and put everything back the way it was. They even finished the job sooner than expected. I couldn’t be more pleased with the service I received from Joey and Good Guy Flooring. I’ll use them again.
I recently used Good Guy Flooring to install new carpet in my house. Joey was ver knowledgeable and helpful in going over the diff options and helping me decide on which carpet to go with. Pricing was very competitive. The crew who did the installing was great! They were very professional, hard-working and very nice. They did touchups to the baseboards that were a little dinged and even fixed our pantry door that’s been splitting at the top for couple years making it hard to close. Also told me his mom’s home remedy for a cough cuz he could tell i was sick. Can’t say enough nice things about the crew. Carpet is so soft, feels great and am very happy with how it looks. Highly recommend Good Guy to others.
Edd and his team came to my rescue after another contractor let me down. They rebuilt the shower pan, re-tiled the shower floor and continued with the rest of the bathroom. They also tiled the laundry room and bedroom and it turned out absolutely beautiful. I would recommend them for any job. I still have lots of floor to cover and will use them for future projects.